Training Program for KyrgyzTelecom Marketing Department
Country:
Client: KyrgyzTelecom (telecommunications)
Project Description:
The project helped to develop training programs, methodology and training materials. Several diverse trainings were provided for the following staff categories:
Group 1. Specialists and managers of Marketing Department - Basic Marketing in Telecommunications.
Group 2. Front office staff - The art of Sales and Service Provision
Group 3. Staff and managers of Financial Department - Budgeting and Financial Management
Description of actual services:
- Elaboration of training program and methodology
- Development of training materials and handouts
- Provision of training and logistical support
- Development of system for evaluation of training outcomes
